Contact Us

Registered Office

Support Hours

Our team is available to assist you:

• Monday – Saturday: 10:00 AM to 6:00 PM (IST)
• Sunday & National Holidays: Closed (urgent issues via WhatsApp)

We typically respond to emails within 24 working hours. Critical service-down issues are addressed within 4 working hours.

Before You Contact Support

To help us serve you faster, please:

• Use the email address registered with your account.
• Include your order/invoice number or registered phone number.
• Describe the issue clearly with screenshots, if applicable.
• Check our FAQ page first — many common questions are answered there.

Grievance Redressal

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer:

The Grievance Officer will acknowledge any complaint within 48 hours and resolve it within 30 days from the date of receipt of the complaint.